Established in August 2001, Delitech is an independent (non-franchised) I.T. service provider, offering expert advice and support. Whether you connect with us online, visit our office in Pierre van Ryneveld, or schedule an appointment (available only in Gauteng), you’ll quickly experience why hundreds of professionals, small businesses, schools, churches, and non-profits rely on us as their go-to service provider.
Our success is deeply rooted in our steadfast commitment to exceptional customer service.
Why Choose Delitech?
Comprehensive Range of Products and Trusted Suppliers
Delitech is registered with South Africa’s leading ICT distributors, providing access to over 16,000 products on order (our website features only the essentials). Our suppliers are reliable, reputable and well-established in the industry. Our product range covers accessories, components, peripherals, software, storage, and more.
Registered Importer
As a registered importer, we can source parts and spares from suppliers around the globe.
Peace-of-mind Product Warranties
Our top brands come with at least a one (1) year manufacturer warranty (with some exclusions). Our custom-built PC Professional range of computers for home and business, as well as most laptop brands include a minimum three (3) year limited warranty.
Compliance with Key Legislation
Our policies, procedures, and terms and conditions are designed to comply with the Consumer Protection Act, Electronic Communications & Transactions Act, and Protection of Personal Information Act.
Consumer Ombud
Delitech is among the few I.T. service providers registered with the Consumer Goods and Services Ombud. If we cannot resolve your concerns, you can rely on their independent review and support in any matter.
Services
At Delitech, we support your technology needs with a variety of tailored on-site and workshop services, ranging from end-user support to advanced repairs with a turnaround time of 1-3 business days. These include consulting, diagnostics, troubleshooting, maintenance, support, upgrades, repairs, new installations, configurations, setups, and more. We also offer advanced data recovery and microelectronic repair services (lead time up to 21 business days).
Service Guarantee
We offer a 14-business day service guarantee on our services. If you experience the same (or a directly related) issue, we’ll offer follow-up services, including additional diagnostics and testing, at no extra charge (excluding parts and spares).
Fair Pricing and Exceptional Value
Delitech is committed to fair pricing and offering exceptional value for money. With our dedication to low, transparent pricing, you can shop confidently, knowing you’re getting quality products at great prices. Please note that pricing can vary between retailers and service providers for various reasons.
Customer Support
Our team stands ready to provide advice, assistance and help with insurance or warranty claims during business hours.
Payment Methods
Delitech uses secure payment processors like Payfast and Yoco to ensure a smooth shopping experience. Payfast allows payments via debit or credit card, various RCS store cards (e.g., Edgars, Jet, Builders, Makro), Mobicred, SnapScan, Zapper, and more.
We invite you to join Delitech today. Let’s start exploring your computing possibilities together!