If you have any complaints, please take the matter up with the staff member concerned. If they are unable to assist or the problem isn't resolved to your satisfaction, please e-mail complaints@delitech.co.za. We will make every reasonable effort to address your complaint. If, for any reason, we are unable to resolve your complaint, you can refer the complaint to the Consumer Goods and Services Ombud.
We kindly request that you do not to report to any consumer forum or website (including social media) or in the media without giving us a fair opportunity to respond. In doing so, you waive your right to privacy and agree that we may disclose any relevant information and any form of correspondence, including but not limited to written, photographic, audio, and video recordings on the same platform. We reserve the right to issue a statement on our website and social media pages. We reserve the right to take legal action against you for publicly stating falsehoods, and/or for slander and/or defamation.
