The purpose of this Policy is to outline the rules and processes pertaining to payment for Products sold to the Customer by Delitech.
This Policy should be read in conjunction with Delitech's Terms of Sale. In the event of a discrepancy, the provisions of this Policy shall take precedence. Capitalised terms used in this Policy shall have the meanings assigned to them herein, unless otherwise specified. Any terms, including Capitalised terms, not explicitly defined within this Policy shall have the same meanings as those set forth in Delitech's Terms of Sale, in the absence of which they shall be interpreted in accordance with their commonly understood meaning within the context in which they are used. Unless the context indicates otherwise, (a) singular terms shall include the plural and vice versa, (b) references to any gender shall include all genders, and (c) references to persons shall include both natural and legal persons. Headings and numbering are included for ease of reference only.
1. Application
1.1 This Policy applies to the sale of Products across a range of categories, including, but not limited to, accessories, adaptors, cables, components, connectors, consumables, hardware, licenses, parts, peripherals, software, spares, and sundries ("Products") to the Customer regardless of platform.
1.2 This includes, but is not limited to, in-store sales, online sales, electronic sales (including e-mail), telephonic sales, Products sold while providing Services to the Customer (including On-site Services and Workshop Services), or through any other interaction with the Customer.
2. Payment for Products
2.1 The Customer warrants that they have the financial means to pay for the Products and agrees to do so according to the payment terms stated herein.
2.2 Delitech accepts payment in the form of cash, electronic funds transfer (EFT), debit or credit card (in-store or via Payfast), Mobicred (via Payfast), several popular store cards (via Payfast), or Zapper.
2.3 If the Customer deposits cash (bank notes) directly into Delitech's bank account, a banking fee of fifty rand (R50) will be charged.
2.4 It is the responsibility of the Customer, and first time Customers in particular, to familiarise themselves with Delitech's payment policy and to verify Delitech's bank details.
2.4.1 It is the responsibility of the Customer to exercise due diligence and ensure that they remit payment to the correct bank account.
2.4.2 Delitech will communicate changes to its banking details through various channels, including but not limited to its offices, e-mail, SMS, website, and social media pages.
2.4.3 The Customer should disregard any purported changes to Delitech's banking details that are not in accordance with this policy.
2.5 The Customer's account will remain outstanding and payable until payment is received and credited in full to Delitech's bank account.
2.6 Delitech reserves the right, at its sole discretion, to refuse to accept, process, or honour the Customer's payment and to cancel any transaction, including any transaction for which the Customer has already made payment (in this event, Delitech will refund the Customer). This may include, but is not limited to, circumstances beyond Delitech's control or for any other reason.
2.7 All Products remain the property of Delitech until paid for in full.
2.8 Delitech reserves the right to hand over unpaid accounts for collection, incurring administrative and legal fees, which will be for the Customer's account.
3. Payment Terms
3.1 In-store Purchases
3.1.1 All orders below five thousand rand (R5000) are subject to a deposit of fifty percent (50%).
3.1.2 All orders above five thousand rand (R5000) are subject to full payment in advance.
3.1.3 The Customer's order will be on hold until payment of the deposit is received and credited to Delitech's bank account.
3.2 Online Purchases
3.2.1 All orders are subject to full payment in advance.
3.2.2 The Customer's order will be on hold until payment is received and credited in full to Delitech's bank account.
3.3 Delitech will process the Customer’s order only upon confirmation of payment.
